Basement Masters

020 3535 6655
020 8443 7099

FAQs

Our
mission

Our mission is to be the U.K.’s leading provider of innovative basement construction and waterproofing solutions. We strive to transform spaces, enhance properties, and deliver exceptional customer service through quality craftsmanship.

leading the
industry

We are committed to leading the industry by adopting cutting-edge techniques and sustainable practices. Whether for new builds or retrofits, we aim to ensure every project meets our clients' aspirations and contributes to their long-term satisfaction.

 dedication to excellence

Our dedication to excellence drives our growth, profitability, and reputation as a trusted partner in property enhancement. By delivering superior results and fostering client trust, we ensure our work enriches properties, and sets new standards.

About Basement Masters & Our Services

  • Are Basement Masters recognised by any reputable trade organizations?
    Yes. We are members of a number of trade federations e.g. BASW & FMB. We are also accredited Members of the Basement Information Centre.
  • What services do Basement Masters offer?

    We offer a full basement package, starting from consultation and design onto a full range of construction services that will leave you with a total turn-key finish. Should you require only a part of our services e.g. build or design only, we would be happy to discuss your requirements.

  • Can you guarantee your work?

    Yes, all our work is covered by a 10 year guarantee (Not Insurance Back). If you require an insurance back guarantee we can arrange quotations. Your deposit can also be covered by the insurance company

  • Are you insured to carry out work on my premises?
    Yes, we have full range of insurance cover for all the works we undertake.
  • Can I see a completed conversion?
    Of course! It will be our pleasure to show you a recent or on-going conversion at the home of one of our many satisfied customers.
  • Why should I choose Basement Masters to convert my basement?
    Basement conversion is an expensive and major construction project. It is essential, for safety and financial reasons, that it is built correctly. Basement Masters have the experience and capability of building you a basement conversion you can rely on, whilst showing care, respect and concern during what is to be a reasonably long project.

Planning & Legal Queries

  • Who will arrange my plans and planning permission?
    Rest assured, Basement Masters will draw up your plans and liaise with the local authority for all the planning permission and building regulations required.
  • Do I need planning permission?
    In most instances where a habitable living area is to be created, planning permission should be sort. However, in some circumstances, where a cellar already exists and the work will not alter the façade of the property, planning permission may not be required. If in doubt, we will seek confirmation from the planners on your behalf.
  • What is Building Regulations and will I need approval?
    Yes, almost certainly, unless your basement work is only of a cosmetic nature. Building Regulations are provided under powers provided in the Building Act 1984, they contain dealing with definitions, procedures, what is expected in terms of the technical performance of building work and how the building should comply in the interests of the health and safety of the building users.
  • What is a Party Wall Notice and will I need to serve?
    Most likely, it is possible to be living in a detached property up to six metres away from the adjacent property and still require to serve notice. We will be able to give you some guidance on this, we can also introduce you to Party Wall Surveyors if needed.

    The Party Wall Act provides the framework for the resolution of any neighbour related construction issues. It cannot be used by your neighbour as a means to prevent you installing a basement.
  • Do I need an existing cellar space or basement?

    No, you do not need an existing cellar or basement area below your existing property. Complete basements can and have been installed without the need for this, in fact most of our basements have been installed where no previous space existed below the property.

Cost

Timeframe

The Work